Accuride Corporation
Position Description

Title:
Quality Manager
Grade:
15-16
Incumbent:

Overtime Status:
Exempt – Not Eligible
Reports to:
Director/Operations

Company
Gunite Corporation
Location:
Rockford, IL

Basic Purpose
This position is accountable for coordinating all aspects of the quality assurance process. The incumbent is expected to develop, implement and maintain necessary Quality Management Systems (QMS) that meets both our Customer and Accuride Corporate requirements. These may include: TS 16949, ISO-9000, etc. Additional QMS processes would include 8D resolution/management, Measurement Systems Analysis, Statistical Process Control, APQP, PPAP, Managing customer concerns etc. The incumbent is responsible for interacting with customers at their location and/or on a routine basis.

This position shares accountability for formulating and achieving the facility’s short term and long term operational plans and ensuring that products are manufactured safely, meet quality requirements and are shipped on-time.

The incumbent will facilitate employee training, assure that safe work practices are in place, administer the labor agreement(s), and provide appropriate, consistent and fair disciplinary measures as required. Additionally, has responsibility for supporting activities in accordance with established Environmental, Safety and Health policies and procedures.

Dimensions

Principal Accountabilities

1. Plan/design, direct, control, manage and coordinate all aspects of the Quality Management System (QMS) and ensure that it is in compliance with Customer and Accuride expectations and standards.
2. Enable systems to ensure product conformance to specification.
3. Schedule work force in accordance with production and audit requirements.
4. Administer automated time and attendance system for assigned employees.
5. Ensure workforce has proper tools to safely, effectively and efficiently perform tasks.
6. Administer Collective Bargaining Agreement in accordance with company philosophies, policies, procedures and systems; apply knowledge and skills gained through supervisory training.
7. Ensure workforce compliance with Safety and Housekeeping policies and procedures through training, auditing and enforcement.
8. Ensure workforce compliance with Environmental and Health policies and procedures through training, auditing and enforcement.
9. Administer HR policies and procedures in a timely, consistent and appropriate manner.
10. Identify continual improvement and advanced (lean) manufacturing projects and drive results.
11. Drive self development so as to ever improve knowledge, skills and ability.

Key Business Skills and On-The-Job Behaviors

* Using Sound Judgment and Decision-Making – Makes effective decisions based on logical assumptions and adequate information. Effective decisions take into consideration resources, constraints, and organizational values.
* Links problems and symptoms to identify underlying issues and root causes
* Makes difficult decisions when necessary
* Influences decisions at higher levels of management
* Considers the impact of decisions throughout the organization
* Makes effective decisions, using problem-solving processes and tools
* Empowers others without micromanaging direct reports

* Focusing on the Customer – Forms active working relationships with internal and external customers by anticipating, analyzing, and responding quickly to opportunities, needs, and problems.
* Meets or exceeds internal and external customer needs in a timely fashion
* Develop strong relationships with customers
* Are accessible and visible to customers
* Remove barriers to employees meeting commitments to customers
* Anticipate industry trends and customer requirements and needs
* Understand customers’ business to be able to provide value-added goods and services
* Challenge others to quickly and effectively respond to customer problems
* Understands the importance of satisfying customer requirements

* Knowing the Business – Speaks and acts with up-to-date knowledge of issues relevant to the function, organization, and/or business.
* Accomplish work with other functions, teams, and groups in the organization
* Develop a functional vision, goals, and strategies which are aligned with the organization’s vision
* Drive improvement initiatives in all business initiatives in all business processes (safety, quality, and productivity)
* Consider global implications before implementing organizational strategies to compete successfully in the worldwide marketplace
* Seek and share information about industry and competitor practices and new developments
* Translate business strategies into clear organizational priorities
* Manage the business unit’s overall financial performance

* Driving for Results – Sets standards of excellence and continuously strives for measurable improvement. Holds him/herself and others accountable for achieving goals and creating a culture where appropriate risk taking is encouraged and supported.
* Communicate expectations and responsibilities
* Manage business unit performance to achieve goals
* Allocate resources according to business unit priorities
* Acknowledge and recognize individual and team accomplishments and contributions
* Lead by example to inspire others to excel
* Address problems head-on and work to resolve them without delay
* Use key operating metrics to lead and manage the business unit
* Actively champion change process to maximize operating effectiveness

* Investing in People – Helps others to be effective and succeed by offering ideas, support, and resources as appropriate.
* Select, promote, and retain the best people
* Create and maintain an environment where all employees can excel and feel valued
* Drive developmental planning throughout the business unit
* Provide clear and specific performance feedback
* Develop others and improve others’ performance through coaching, training and development activities
* Challenge others to apply training and development experiences to their jobs
* Solicit and incorporate diverse perspectives
* Monitor the safety behavior of others
* Build a multi-cultural workforce to meet the changing needs of the organization’s global business

* Being Innovative – Challenges the status quo and generates creative solutions to work situations. Open to new ideas and responds quickly to opportunities when they arise.
* Challenge status quo thinking and assumptions
* Challenge the organization to find and implement creative and innovative solutions
* Are open to ideas and solutions from others
* Create an environment in which employees willingly take intelligent risks

* Acting with Integrity – Builds trust by delivering on promises, telling the truth, respecting others, maintaining confidentiality, and treating people fairly. Has high ethical standards and demonstrates consistency between words and actions. Upholds the standards set forth in the Company’s Code of Conduct.
* Deliver on commitments made
* Treat people at every level fairly and with respect
* Walk the talk; demonstrate words and actions consistent with the organization’s strategies, values, and ethics
* Are honest and forthright in dealing with people
* Use safety processes in all work

* Fostering Teamwork – Works with others both as a leader and a team member towards shared goals related to business objectives. Provides resources to the team, does what is promised, shares information with the team, supports team decisions, and recognizes team contributions.
* Champion the teaming process
* Assure the organization has the support, resources, and information necessary for success
* Remove obstacles and encourage cross-functional and cross-boundary teamwork
* Encourage and use teams to enhance business results
* Set clear goals, objectives, and parameters for teams
* Avoid overriding team decisions
* Effectively participate as a team member when not designated as team leader

* Creating Ownership – Inspires others to excel by communicating the vision and values of the organization. Encourages and empowers others to achieve.
* Clearly articulate a vision that inspires others to excel
* Create energy, excitement, and personal commitment to work
* Effectively communicate the mission, vision, business strategies, and values of the organization
* Convey confidence in others’ abilities
* Move decision making to the lowest appropriate level

* Fostering Open Communication – Creates an atmosphere in which timely, reliable information flows smoothly, providing the knowledge necessary for others to be effective in their jobs. Listens well and encourages the open expression of ideas, and recognizes and accepts diverse opinion.
* Openly share perspectives and ideas
* Encourage others to openly express their viewpoints and opinions
* Create an environment which supports honest, respectful, and candid communication among all employees
* Keep employees informed about issues and activities important to the business
* Listen and gain understanding before reaching a conclusion
* Use a broad range of media tools to effectively communicate

* Being Flexible and Adaptive – Confidently and competently handles multiple demands, shifting priorities, and rapid change. Interacts effectively with people from diverse backgrounds, overcomes barriers, and shows resilience in the face of adversity and failure.
* Demonstrate flexibility and adaptability
* Show resilience in the face of adversity
* Create an environment which builds a flexible and adaptive organization
* Maintain self-control in tense situations
* Work toward win/win solutions whenever possible
* Confidently handle multiple demands, shifting priorities, ambiguity, and rapid change
* Effectively interact with people from different cultures and backgrounds
* Act on feedback as appropriate

* Quality & Continual Improvement – Is aware of and understands Accuride’s Quality Policy and Quality Objectives and how they affect his/her job. Is knowledgeable of Continual Improvement objectives that are associated with his/her work activity. Originating action to improve existing conditions and processes; using appropriate methods to identify opportunities, implement solutions, and measure impact.
* Assesses opportunities—Reviews processes to identify gaps between requirements and current outputs.
* Determines causes—Identifies potential conditions that contribute to gaps or key variances; explores relationships between conditions and effects; distinguishes causes from symptoms and identifies primary causes.
* Targets improvement ideas—Generates ideas for solutions; analyzes the effect or impact of each solution; selects appropriate solutions.
* Implements effective improvements—Tests solutions; gathers feedback on effectiveness; reviews impact on baseline measures; modifies solutions as appropriate to ensure effectiveness.

* Health, Safety & Environmental - The employee will learn and follow the health, safety & environmental management systems as defined and required. In addition, it is the employee’s responsibility to suggest improvements to the management systems when and where appropriate.

Required Skills, Education, and Experience

* Related Quality or Engineering undergraduate degree
* Minimum of five years supervisory experience or relevant experience in a manufacturing environment
* Preferred ASQ CQE. Demonstrated and comprehensive knowledge of quality systems, tools and procedures (TS 16949/ISO-9000) such as: SPC, MSA, DOE, 8D/CAPA, APQP, PPAP, etc.
* Preferred ASQ CSSBB. Demonstrated knowledge of core lean manufacturing methodologies and implementation such as VSM, StdW, TPM, 5S, Error Proofing, etc.
* Able to effectively communicate, both verbally and in writing
* Demonstrated use of analytical tools and techniques. Able to teach others
* Proficient with PC applications, preferably Microsoft (word processor, spreadsheets). Minitab experience helpful.
FORM #ACC-JD-01